Date and Time
Theme / Track
Presentation Format
Background: Digital health interventions offer scalable support for dementia carers; however, evidence on their real-world implementation and sustainability remains limited. This study explores multi-level stakeholder perspectives on enablers, barriers, and strategies for implementing and sustaining e-DiVA, a digital support tool for dementia carers, across diverse health systems in the Asia–Pacific. empowering Dementia Carers with an iSupport Virtual Assistant (e-DiVA) is a multilingual, culturally adapted digital intervention based on the World Health Organisation’s iSupport framework, deployed across Australia, New Zealand, Indonesia, and Vietnam. Methods: A qualitative World Café methodology was employed at the e-DiVA global launch and finalisation workshop conducted in May 2025. Thirty-one purposively selected stakeholders, including carers, clinicians, researchers, aged care providers, and dementia advocates, participated in structured rotating small-group discussions across five topics- usability, accessibility, engagement, enabler and barriers to implementation of e-DiVA. Transcripts and field notes were analysed using inductive thematic analysis. Results: Seven themes emerged: (1) awareness and trust as foundational to adoption; (2) accessibility and usability shaped by connectivity, design, and caregiver burden; (3) cultural and contextual adaptation beyond language translation; (4) multi-channel, relational engagement strategies; (5) workforce integration and peer support as capacity-building mechanisms; (6) system-level embedding and sustained funding for scalability; and (7) content and delivery innovation, including AI personalisation and gamification. Conclusion: Sustainable implementation of e-DiVA requires coordinated strategies addressing trust, cultural legitimacy, digital accessibility, workforce capacity, and policy alignment. These findings provide a stakeholder-informed implementation roadmap for scaling digital dementia support equitably across the Asia-Pacific region.
Keywords
Authors