Reimagining Dementia Care: Whiddon's ground breaking pilot with Memory Bridge
Jennie Hewitt Karn Nelson

Date and Time

Friday, November 13, 2026, 9:15 AM - 9:30 AM

Theme / Track

Service delivery, workforce and reform

Presentation Format

Concurrent

It’s time to recognise that emotional isolation is too often a reality for people living with dementia. Particularly in residential settings. The evidence shows us that emotional connection is just as important as clinical and physical care to wellbeing, through person-centred approaches. True meaningful connection improves resident mood, reduces distress and related behaviours as well as improving carer job satisfaction, and confidence. Communication or resonance between carer and resident can be achieved through words, look, touch or a sense of ease in being with someone. When time for focussed attention is built into how we care, it can create a sense of belonging and reduce isolation. However, sustaining an environment that enables this is difficult and requires significant cultural and systems change: Time restrictions, rostering and mandated care minutes can work against this, even in the highest quality settings. Relationship based care is at the heart of what we do at Whiddon. We recognise this challenge, and have partnered with Memory Bridge, a US based organisation highly experienced in supporting this type of practice in dementia care. Hear about the three year trial that will help create a sustainable dementia care model integrating meaningful connection and validation into daily practice. Pilot results and insights will be shared as part of the presentation.

Keywords

Dementia, Innovation, Loneliness, Meaningful Engagement, Non-Pharmacological Interventions

Authors