Bridging medication safety gaps: Engaging older adults during transitions of care
Kelly Ottosen

Date and Time

Thursday, November 12, 2026, 4:45 PM - 5:00 PM

Theme / Track

Health, medical and integrated care

Presentation Format

Concurrent

Background: Transitions of care pose significant medication safety risks for older adults. Understanding current levels of patient engagement in medication management may inform strategies to improve patient and healthcare outcomes. Aim: To identify the types of interventions used by older adults and the extent of their engagement in medication management during transitions of care. Methods: A mixed-methods systematic review was conducted. Six electronic databases were searched for qualitative, quantitative, and mixed-methods studies from inception to April 2024. Engagement interventions were categorised using the Ladder of Patient and Family Engagement¹, which classifies engagement from level 1 (informing) to level 5 (full integration and partnership). Results: Twenty-five studies were included. Most interventions were low-level (levels 1–2; n=19, 76%) and primarily involved passive information provision by healthcare professionals. Higher-level engagement interventions (levels 3–4) were less frequent (n=6, 24%). Both low-level (OR 0.84, 95% CI [0.73–0.97], p=0.02) and high-level (OR 0.63, 95% CI [0.50–0.80], p<0.0001) engagement interventions were associated with statistically significant reductions in hospital readmissions. High-level interventions were consistently associated with improved longer-term patient and healthcare outcomes. No studies demonstrated full patient integration (level 5). Conclusions: While both low- and high-level engagement interventions reduced hospital readmissions, high-level approaches yielded more sustained benefits but were resource-intensive and constrained by workforce limitations. Interventions extending beyond discharge, such as follow-up contact, were particularly effective. The absence of level 5 interventions highlights a significant gap and missed opportunities for integrated, patient-centred care. Reference: 1. Kim JM, Suarez-Cuervo C, Berger Z, et al. Patient. 2018;11(2):193–206.

Keywords

Innovation, Integrated Care, Meaningful Engagement, Models of Care, Quality improvement

Authors

Dr Stephanie Garratt, Monash School of Nursing and Midwifery, Clayton VIC 3800
Dr Kerry Hwang, Monash School of Nursing and Midwifery, Clayton VIC 3800
Dr Grace Marconi, Monash School of Nursing and Midwifery, Clayton VIC 3800
Dr Pauline Wong, Monash School of Nursing and Midwifery, Clayton VIC 3800
Mr Maneesh Prasad, Monash School of Nursing and Midwifery, Clayton VIC 3800
Ms Caitlin Deery, Monash School of Nursing and Midwifery, Clayton VIC 3800
Professor Elizabeth Manias, Monash School of Nursing and Midwifery, Clayton VIC 3800