Name
Designing Scalable and Adaptive AI Feedback: Student Perceptions of AI and Hybrid Human–AI Feedback Across Performance Levels
Date & Time
Tuesday, July 7, 2026, 11:30 AM - 11:55 AM
Description

Providing timely, high-quality feedback at scale remains a major challenge in higher education. Artificial intelligence (AI) enables scalable feedback delivery, yet uncertainty remains about how different AI-mediated feedback designs support diverse learners. This study examines students’ perceptions of two AI-mediated feedback approaches: fully AI-generated feedback and a hybrid human–AI feedback model that integrates automated delivery with rule-based, educator-authored pedagogical input. Survey data were collected from 118 undergraduate students and analyzed across four dimensions of feedback perception: utility, supportiveness, motivation, and support for future learning. Student performance level was examined as a pragmatic and scalable indicator of learner variability. Results show no overall differences between AI and hybrid feedback at the cohort level, suggesting perceived pedagogical parity between feedback approaches. However, performance-based differences emerge. Medium-performing students perceive AI feedback as more supportive, valuing its clarity and structured guidance. In contrast, high-performing students report stronger support for future-oriented learning from hybrid feedback that incorporates contextualized, educator-informed guidance. These findings demonstrate that student performance can inform adaptive feedback design in AI-enabled learning environments. By aligning feedback modality with performance-based learner needs, the study provides empirical guidance for designing scalable, personalized feedback systems that strategically integrate human and AI contributions in higher education.

Erica Liu
Session Chair
Dr Amrinder Khosa, University of Tasmania
Discussant
Dr Shawgat S. Kutubi, Central Queensland University
Keywords
Artificial intelligence; feedback; student performance; personalization; scalability; adaptivity
Theme
EDUCATION
Author 1
Ying Kai (Simon) Yap
Author 2
Erica Liu