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Background Aged care staff collect large volumes of data, yet opportunities to use these data to inform everyday quality improvement are often under-realised. Following grant funding, one large, aged care organisation identified venous leg ulcers in community based care as a priority area and sought to use routinely collected data to improve quality of care and outcomes. Methods A staged co-design approach was undertaken with field staff, care team managers, executive and Board members, supported by a Steering Committee comprising clinical, operational, research and governance leaders. Co-design focused on shaping visualisation of routinely collected data through dashboards in useable, meaningful, and role-relevant ways, and on communication approaches to support staff engagement and uptake into routine practice. Sessions were conducted in-person with field staff and virtually with other groups. Steering Committee oversight ensured governance alignment and timely leadership approval. Results Co-design included field staff (n=5; four in-person sessions), managers (n=8; six virtual sessions), and executive/Board members (multiple virtual sessions). Participants demonstrated that the value of dashboards lies in role-specific relevance rather than one size fits all reporting. Data literacy varied across and within roles, field staff prioritised actionable, strengths-based insights to support daily care and learning; managers valued dashboards that highlighted patterns, gaps, and escalation triggers; governance interest holders focused on system level assurance. Leadership endorsement, trust, nonpunitive framing, and in-person engagement were critical enablers of participation. Conclusion Co-design, supported by strong governance and leadership approval, is essential to building a dashboard from routinely collected data to support community-based ageing care.
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