Exploring Older People’s Views on Reablement and Restorative Care within Australia’s Aged Care System
Elissa Burton

Date and Time

Friday, November 13, 2026, 12:00 PM - 12:15 PM

Theme / Track

Ageing well, longevity and social context

Presentation Format

Concurrent

Introduction: Over a million older Australians receive home care services each year, with most expressing a strong preference to remain living at home for life. Reablement and restorative care have been integrated into Australia’s aged and community care systems for over 25 years. However, little is known about whether older people understand these terms or what the services involve. This study explored older Australians’ perspectives and understanding of reablement and restorative care within the context of aged care. Methods: A qualitative study design was used. Participants included older adults who were (1) not receiving home care services, (2) assessed and awaiting services, or (3) currently receiving services. Semi-structured interviews were conducted face-to-face, by telephone, or Microsoft Teams. Data were transcribed verbatim and analysed thematically. Results: Few participants had heard of the term reablement, and while more were familiar with restorative care, both were often described as “academic” or “government terms.” Despite disliking the terminology, participants offered few alternative suggestions. Rehabilitation was the most commonly preferred term, as it was perceived as more widely understood by older Australians. Conclusion: Findings highlight a lack of awareness and understanding of reablement and restorative care among older Australians. As the Australian Government is implementing the new Support at Home program, there is a critical need to ensure clear communication and education around these approaches. Doing so may enhance acceptance and support older people’s goal of ageing at home.

Keywords

Community, Home Care, Rehabilitation, Wellness / Well Being

Authors

Ms Ashlee Osborne, Curtin University
Dr Gill Lewin, Curtin University
Ms Hilary O’Connell, Independent Living Assessment Inc
Ms Angela Slater, Juniper; Ms Kath Pain, Institute of Sisters of Mercy of Australia and Papua New Guinea
Dr Claudia Meyer, Monash University