Development of a dashboard to prioritise medication management reviews in residential aged care
Rajendra Gyawali

Date and Time

Friday, November 13, 2026, 11:30 AM - 11:45 AM

Theme / Track

Health, medical and integrated care

Presentation Format

Concurrent

Introduction: Medication mismanagement remains a critical challenge in residential aged care (RAC). Although pharmacist-led medication management reviews (MMRs) can reduce medication-related problems, uptake remains varied and identifying residents needing reviews is manual and time-consuming. This study describes the development of a dashboard to support timely prioritisation of residents requiring MMRs in RAC. Methods: The dashboard was co-developed by the research team, an aged care consumer panel, and an electronic medication management system provider. Candidate MMR triggers were identified through a systematic review and refined through team discussions. A parallel Delphi study captured expert-perceived importance and thus the scoring of MMR triggers. The consumer panel provided feedback on triggers and co-designed consumer-facing interface of the poral. Results: A dashboard with thirteen triggers was developed. Triggers included consumer request, new admission, medication-related falls and hospitalisation risk indices, polypharmacy, potentially inappropriate and high-risk medicines, hospital admission, anticholinergic medicines, prolonged antibiotic use, MMR not conducted in >12months, medication change, and medication refusal. Triggers were weighted on a scale of 1–11, with a maximum score of 66 points. Consumer request and new admission received maximum scores reflecting expert feedback and the regulatory requirements. The dashboard ranks residents using weighted score on a heat scale, and supports MMR initiation, tracking, and report viewing. A linked consumer portal enables residents/carers to request reviews, specify goals, view reports, and receive notifications of resulting medication changes. Conclusion: This dashboard prototype integrates existing systems and engages multiple stakeholders to improve MMRs transparency and efficiency in RAC. Future work will focus on iterative enhancements and real-world evaluation.

Keywords

Medications, Technology

Authors

Marea O’Donnell
Nasir Wabe
Johanna I. Westbrook
Karla Seaman
Magdalena Z. Raban