From Fear to Function: Deploying AI in the Aged Care Workforce Under the Support at Home Program
Dmitry Shibanov

Date and Time

Wednesday, November 11, 2026, 12:15 PM - 12:30 PM

Theme / Track

Service delivery, workforce and reform

Presentation Format

Concurrent

Overview of the Problem At AAG 2025, I presented "Let's Talk About Your Fear," demonstrating the real threat to aged care is the paperwork monster consuming 75% of clinical time. The Support at Home (SAH) transition intensifies this burden. Providers face complex funding levels and rigorous compliance, exhausting clinicians and reducing face-to-face time with older Australians. Why It Is a Problem When highly skilled nurses and allied health professionals spend hours navigating SAH item numbers, drafting care plans, and manually checking compliance, human connection suffers. Administrative friction accelerates workforce burnout and increases risks of revenue leakage or compliance failures. The sector needs tools that augment human capabilities, making compliance a seamless baseline rather than a bottleneck. Main Topics to Be Discussed Following last year's vision of "Carers as Creative Directors," this presentation debuts the Clinical Care Partner app—a live, iOS-deployed solution demonstrating human-AI collaboration. Powered by four AI models (including Gemini and Grok) and built for Australian legislation, the app automates clinical workflows. We will showcase capabilities: LiDAR-driven wound assessments (±0.5mm precision), voice-to-text documentation with AI professionalisation, autopilot care plan generation aligned with SAH funding, and real-time budget analytics. We will explore how edge-computing and zero-cloud architecture protect privacy while returning 3+ hours per shift to direct care. Target Audience Service providers, clinicians, and policy makers seeking practical, deployed AI tools solving workforce and SAH transition challenges.

Keywords

Design, Home Care, Implementation, Innovation, Technology

Authors