Evaluating the 3C Program: A Person-Centred Approach to Improving Transitions into Residential Respite Care
Christa Dang

Date and Time

Wednesday, November 11, 2026

Theme / Track

Health, medical and integrated care

Presentation Format

Background: Residential respite care (RRC) provides short-term support in residential aged care homes (RACHs) for older people whose usual carers are temporarily unavailable. Transitions into RRC are often poorly supported, with limited assessment, fragmented handover, and care plans that are lengthy or inaccessible. The 3C Program was developed to improve respite transitions through comprehensive assessment, concise clinical summaries, and short video vignettes showing a person’s baseline function, preferences, and care needs. Method: People entering RRC and their carers participated in 3C assessments prior to respite admission. Video vignettes (3-5 minutes) were provided to RACH staff to support clinical communication and person-centred care. Program evaluation included pre- and post-respite measures of quality of life (respite recipient and carer) and carer burden, qualitative interviews with participating dyads, and listening posts with RACH staff to assess acceptability, feasibility, and implementation barriers. Results: To date, 18 video vignettes have been produced across 7 RACHs for 18 respite recipient/carer dyads. Preliminary findings show high carer satisfaction with respite transitions and positive staff feedback regarding the usefulness of videos for understanding residents’ function and preferences. Staff reported videos and clinical summaries were easier to engage with than lengthy written care plans. Key barriers included participant time burden and the need to better integrate 3C into existing pre-admission workflows. Conclusion: Early findings suggest the 3C Program is a feasible and acceptable model for improving transitions into residential respite care. Ongoing evaluation will inform recommendations for broader implementation across the aged care sector.
AAG Symposium Title
Research and Innovation in Residential Respite

Keywords

Photography / Film / Animation, Residential

Authors

Frances Batchelor, National Ageing Research Institute
Paul Yates, Austin Health & University of Melbourne
Sanka Amadoru, Austin Health, University of Melbourne, Aria Health, Bendigo Health
Liam Borelli-Millott, National Ageing Research Institute & University of Melbourne