Glen is an innovative thought leader specialising in technology and data-driven solutions for operational teams. As Head of Assets and Optimisation at Service Stream, he leads the development and implementation of digital solutions that align strategic objectives with operational targets. With over 9 years at DM Roads and extensive experience in asset management strategy, machine learning, and AI-driven projects, Glen brings deep industry expertise to infrastructure optimisation.

In his presentation on Penlink: Integrating Lifecycle Cost Modelling and Confirm EAM for Infrastructure Optimisation, Glen will explore the asset custodian's perspective on managing a 25-year PPP obligation. He will demonstrate how Service Stream integrated Confirm EAM with whole-life cost modelling to provide transparent, evidence-based insights for the asset owner—enabling informed decision-making on maintenance investment, risk management, and handback compliance. The presentation will showcase how this integration delivered executive dashboards, workbank forecasts, and scenario analysis that support budget submissions and long-term asset stewardship across pavement, structures, drainage, and roadside furniture.

Having led strategic ML and AI projects across road asset management contracts in Queensland and Western Australia, Glen excels at translating complex technical concepts into actionable solutions for operational teams and asset custodians—improving safety, efficiency, and data utilisation across infrastructure portfolios.